Japan is renowned for its impeccable customer service, with the concept of omotenashi—a deep-rooted cultural philosophy of hospitality—at the heart of how businesses engage with customers. It emphasizes anticipating the... read more →
In the last few years, technology has completely changed the way companies conduct their businesses. This is also true for small businesses as the requirement to be successful is not... read more →
As we go from Osaka to Tokyo, we find dialects are substantially different from Standard Japanese – as well as from each other. Despite what others may think of, there... read more →
In last few years, Airbnb has changed the way people travel around the world. Airbnb currently operates in more than 190 countries giving freedom to travelers to look for their... read more →
Being a pioneer of technology and innovation, Japan surely knows a lot about doing things right. That includes customer service. But what surprises people most is how customer service adheres... read more →