Portuguese is spoken by over 230 million people in the world, while mostly in Brazil and Portugal, 190 million are in Brazil alone and 1.3 million native Portuguese speakers reside in USA. Official language of eight countries including Angola, Brazil, Cape Verde, East Timor, Guine-Bissau, Mozambique, Portugal, and São Tome and Príncipe, Portuguese is the sixth most widely spoken language across four continents and third most spoken European language. While Portuguese has always been an important language, recently it’s assumed a lot more significance in business and international relations. Brazil is an industrial and economic powerhouse, and enjoys the status of being the 5th largest economy in the world, making it an attractive market for any business targeting international expansion. Any business targeting Brazil, Portugal or any of the countries mentioned above cannot hope to succeed without offering Portuguese call centre support.
Hiring and managing in-house Portuguese call center agents is time-consuming and costly. At LiveSalesman, we offer cost-effective Portuguese Call Center and Portuguese BPO Solutions, delivered by Portuguese natives. Most of our Portuguese Customer Service agents are natives from Brazil and Portugal. All are Brazilian call centre agents and Portuguese call center agents are bilingual and are fluent in both Portuguese and English, and hence our clients have the benefit of bilingual support in Portuguese and English with the same set of people. We offer Multichannel Portugese Contact Center Solutions for Portuguese Customer Support, Sales, Social Media Management and Support, Cross-sell and Upsell, Order Management, Tech Support, Retention, Phone Support, Fraud Prevention and Chargeback Management.