At LiveSalesman, we don’t look at call center outsourcing as a cost saving measure alone. We don’t work like a third party service provider in a silo with limited interaction our clients. We come on board as a committed end-to-end strategic partner who is as vested in your customer experience goals as you are. We consult our clients on how to improve upon the existing processes and offering to their customers.
With over 18 years of experience in offering affordable, high- touch multilingual call center outsourcing and customer support outsourcing and tech support services, our strength lies in our creative and innovative solutions. Using artificial intelligence driven technologies, we help our clients automate things which don’t necessarily need human intervention so that the customer service outsourcing team can channelise their time and efforts in doing what they are hired to do- deliver extraordinary customer experience and generate incremental revenue for you. Our objective is to bring about changes that not only enhance their customer experience but also makes the task much more cost and time efficient. As a leading call center outsourcing company, we make sure that your customers get the same high-quality omni-channel experience that they associate with your brand and we earn customer loyalty with each interaction.
How we achieve it?
We adopt a collaborative approach right from the first step of initial project consideration to planning the road map for launch and implementation and beyond. We handhold our clients for a successful and on-time execution of the project. We follow a uniform strategy but the call center outsourcing solutions, systems and workflow are all customized as per your business requirements.