The demand for Italian Call Center Services has seen an unprecedented rise in recent years. There are several factors that explain this trend. Apart from being the most studied language in the world for culture, and pleasure, Italian is also the fourth most studied language in US high schools and colleges. The enrolment for Italian classes in US is growing at a 20% faster rate than any other language. Italian language spoken by 70 million first language speakers is key to doing business in Italy, the expatriate communities of US, UK, Argentina, Australia and minority communities in Libya, Somalia, Malta, Slovenia and Croatia. It won’t be an exaggeration if we say Italian is truly the cradle of western civilization.
Italians love their language and feel more comfortable with someone who speaks their language. They are by nature very warm and friendly people but find difficult to interact when asked to communicate in a language other than their own. Therefore, if a company has a plan to do either serious business or to expand the existing one in Italian-speaking countries, it is essential to provide the services of an Italian call centre to its customers.
Having said that, it’s not so easy to have an in-house Italian call centre since it involves a lot of effort and money. Therefore, outsourcing the Italian customer care service to an Italian call centre could prove to be a blessing in disguise.
We at LiveSalesman, take pride in offering high quality 24×7 outsourced Italian Call Centre and Italian Customer Support Services, made possible by our agents with Italian as their first language.
We offer Italian call centre services for Customer Support in Italian, the Italian Sales Support, Italian Social Media Management, and also in Support, Upsell and Cross-sell, Order Management, Technical Support, Retention, Answering Phone Calls in Italian, Fraud Prevention, and Chargeback Management.