We are living in times of globalization where every day, we communicate with people having multiple accents. One of the major sectors where accent plays an important role is the... read more →
Live chat support has become an integral part of customer support for most businesses. Having said that, it is not successful for all, reason being that their live chat agents... read more →
Managing multicultural teams can present its own unique set of challenges and obstacles. Not only will you have to effectively manage language barriers, but there are also cultural and training... read more →