It's obvious that localization plays a pivotal role in any company looking to succeed at the international level. The importance of localization should be seen in the backdrop of it... read more →
As more and more businesses go online or opt for a multi-channel retail approach, the need to bolster’s one’s online reputation with excellent customer care support service has become non-negotiable.... read more →
Years back, customer-brand conversations were synonymous with one-way traffic. The brand would market, sell, give away discounts, sell more, and the customer wouldn’t think much about buying. The business landscape,... read more →