Practical Experience

We have over 12 years of experience in providing Outsourced Contact Center Services for various small, mid-sized and big E-Commerce Companies, including some fortune 500 companies, from all over the globe. Having worked with a number of E-businesses for so many years, we have developed an expertise in effectively handling the unique challenges of customer service and sales in the Online Environment. Our Outsourced Contact Center Solutions are specially designed and customized for E-Businesses. Our Portfolio of Outsourced Contact Center Services includes high-touch Customer Care, Inbound and Outbound Sales, Order processing, Live Chat Support, E-mail Response, Business Process Outsourcing, Fulfillment, Supply Management, Content Writing and Marketing Communication Management. Some of the Industries we have worked with include:
  • Online Fashion Retailers
  • Online Travel Portals
  • Online Gaming
  • Online Music Sharing
  • Online Automotive
  • Online Drug Stores
  • Online Real Estate Companies
  • Online Trade Facilitators
  • Shipping and Express Courier Service Companies
  • Banking, Credit and Auxiliary Services
  • Professionals with Online Presence (Doctors, Lawyers, Accountants)
  • Food & Restaurants
  • Insurance
  • Education