Internet has enabled countries to expand internationally at a rapid pace. They are able to reach out to customers in multiple countries simultaneously. Given that businesses are able to localise... read more →
Saudization, also called the Saudi Nationalization Scheme makes it mandatory to absorb a certain percentage of Saudi Nationals as a workforce in businesses and enterprises operating in Saudi Arab. In... read more →
The MENA region consists of almost 6 percent of the global population. Some of the countries have as much as 50 percent of the population under the age of 15.... read more →
The outbreak of Covid-19 has necessitated companies to work with exceptional pace in order to provide brilliant service to customers all the while taking care of employees in a humane way.... read more →
It was the first day. I had got a job in customer service right after graduating. I always loved a good conversation but customer service turned out to be a... read more →
“Why do we fall? So we can learn to pick ourselves up”- That isn’t just a movie quote, but a philosophy of life. It holds true for corporations who have... read more →
People perceive customer service as a monotonous job routine; a customer comes in with a query, gets a response from the team, and goes his/her way after that. It is... read more →
As I set about writing this article, the government announced stringent measures to fight against the Coronavirus pandemic. Those measures included curtailing public transport, shutting down public places, and asking... read more →
The Internet has enabled countries to expand internationally at a rapid pace. They are able to reach out to customers in multiple countries simultaneously. Given that businesses are able to... read more →
As of today, Coronavirus has taken the lives of 10,447 people among the 254,697 cases reported worldwide. COVID-19 or SARS-CoV-2 virus as it is being called now, has taken the... read more →