LiveSalesman - Outsourced Live Chat & Customer Support

Contact Center for E-Businesses

+1 240 949 2437

Technical Support

Turning your customers' issues into positive experiences

Our Technical Support Solution is aimed at providing immediate help and fast resolution to your customers when they face issues with your product/services, thus preventing negative feedback or returns. We not only provide Level 1 support but are also capable of handling complex tier 2 and tier 3 support questions for both consumer and enterprise customers. We work with you to ensure that our technical supportteam is thoroughly trained in your products or services to ensure uninterrupted 24×7×365 Technical Support for your customers via phone, chat, and/or email.

  • Technical support solutions focused on building customer loyalty & giving you competitive edge by swift troubleshooting & problem resolution
  • Prompt and proactive issue resolution at much reduced support costs through efficient resource utilization
  • "Tech-Smart" processes designed to increase first time resolution & reduce customer handling time
  • Experienced workforce adept at handling issues starting with Product/Service Activations, Installation andco-ordination, Problem Simulation and Diagnostics etc. for both consumer and enterprise customer
  • Most of our agents in Tech supportteam have educational background in Engineering

Learn more. Let's talk.