LiveSalesman Contact Center is certified by ISO/ IEC 27001:2005. We are committed to respecting, protecting and safeguarding privacy and confidentiality of data and information entrusted to us by our customers. In order to ensure that our customers’ data is safeguarded adequately we have following systems in place to mitigate internal and external sources of risk:
Service Level Agreements (SLA)
We have very strict confidentiality and security clauses built into them at the network and data level. Such SLAs also cover all relevant laws that our clients want us to comply with and actions that can be taken in case of breaches.
No Marketing Lists:
We do not engage in creating or selling lists of consumer names for Direct Marketing purposes nor do we sell or license consumer names or other personalinformation to companies or individuals who use the information for that purpose
Non- Disclosure Agreements (NDA) :
We have strict NDAs with our clients which address the issue of client confidentiality.