LiveSalesman - Outsourced Live Chat & Customer Support

Contact Center for E-Businesses

+1 240 949 2437

Dedicated

 
A communication solution wherein our contact center agents dedicatedly work only your account. Our Outsourced Dedicated Solution is targeted at businesses which receive high traffic or would like to us to manage their end to end customer/sales support. Also, if you are looking for customer/sales agents with specific skills sets or  technical qualifications, we would recommend this solution for you. A dedicated contact center agent can handle upto 3-4 simultaneous chats, depending on the complexity of the support.

Our Dedicated Contact Center Solution is fully customizable to accommodate the client requirements with dedicated agents who work only your account, robust quality reporting and KPI tracking. Under our outsourced Dedicated Contact Center Solution, we work in tandem with you as your extended team and continuously tailor our services to meet your evolving business needs and challenges. You will be given a dedicated account manager who works closely with you to accomplish your business goals. Contact Center Agents working on Dedicated accounts are highly specialized and knowledgeable. Our Dedicated Contact Center Specialists communicate expertise and passion in every interaction they have with your customers. Clients utlizing our Dedicated Contact Center Solution include many Fortune 500 companies.

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